Sales Policy

Introduction

Welcome to Horizon09! We strive to provide high-quality toys and exceptional customer service. Please read our sales policy to understand our terms and conditions.

Order Process

  • Placing an Order: Orders can be placed online through our website. You will receive an order confirmation email once your purchase is complete.
  • Payment: We accept major credit cards, PayPal, and other secure payment methods. Payment must be made in full before the order is shipped.

Shipping

  • Shipping Methods: We offer various shipping options to meet your needs. Shipping times and costs will be calculated at checkout.
  • Delivery Time: Orders are typically processed and shipped within 1-2 business days. Delivery times may vary based on your location and chosen shipping method.
  • International Shipping: We ship worldwide. Please note that international shipping may incur additional fees, customs duties, and taxes.

Pricing and Promotions

  • Pricing: All prices are listed in USD. Prices are subject to change without notice.
  • Promotions: Promotional offers are available for a limited time and cannot be combined with other discounts unless specified.

Contact Us

For any questions or concerns, please contact our customer service team at support@horizon09.com.